Admin Manager - Private Hospital

About the role

Orchid Hospital, a private hospital in Cambodia focused on women's, children's and family care, is hiring a full-time, on-site Admin Manager in Chamkar Mon. The role oversees day-to-day administrative operations, including front office and support staff, patient registration and record-keeping, and communication between clinical and non-clinical departments.

Key responsibilities

• Manage front office and support staff and coordinate patient registration and record-keeping
• Ensure smooth communication between clinical and non-clinical departments
• Monitor adherence to hospital policies and support scheduling and resource allocation
• Help maintain compliance with quality and safety standards
• Prepare administrative reports and optimize workflows
• Support customer service initiatives and collaborate with leadership to improve operational efficiency and the patient and family experience

Required profile

• Experience in healthcare or hospital administration, with familiarity in patient services, medical records processes and service quality standards
• Bachelor's degree in Hospital Administration, Business Administration, Management or a related field preferred
• Leadership and people management capabilities, including team supervision, performance monitoring and staff training support
• Excellent communication and interpersonal skills with patients, families, medical staff and external partners

Required skills

• Office management, workflow coordination and documentation control
• Proficiency with standard office software and hospital information systems, and ability to learn new digital tools
• Ability to analyze operational issues, propose improvements and support implementation of policies and procedures