IT and Administration Officer (National Candidates Only)

About the role

The Administration and IT Officer provides timely support for office management (30%) and IT systems (70%) at the country office and extends this support to project and field offices, including emergency response duties.

Key responsibilities

• Provide office and administrative support services, ensuring smooth daily operations.
• Oversee IT systems and network operations, delivering help‑desk, troubleshooting, security, and data backup services.
• Support project and field offices and participate in emergency response teams as required.

Required profile

• Bachelor’s degree in Computer Science, Engineering or equivalent.
• Certification in Office/Public Administration; MCITP is a plus.
• Minimum 3 years of IT experience (system/network administration) and 2 years of office administration experience.
• Strong oral and written English communication skills and commitment to Save the Children’s mission.

Required skills

• Microsoft Windows Server 2012/2016, Active Directory, DHCP, DNS, Print/File Server, WDS, WSUS.
• Microsoft Office 365 configuration and user training.
• Virtualisation technologies: Microsoft Hyper‑V and VMware.
• Cloud platforms: Azure and AWS.
• Network equipment configuration (MikroTik, FortiGate, switches, routers, VPN, firewall, PABX).

What we offer

• Competitive remuneration package with cash and non‑cash benefits.
• International mentoring and professional development.
• Group personal accident insurance and health insurance for staff and dependents.
• Provident fund (10 %), seniority indemnity, 13th month salary, medical and phone allowances.
• 26 weeks full‑pay maternity leave and 2 weeks full‑pay paternity leave.
• Full public holidays, 18 days annual leave, 37.5‑hour work week with flexible hours.