Small Business Loan Officer

About the role

The Small Business Loan Officer will process and analyse loan applications for small businesses, conducting credit investigations, scoring and underwriting activities to ensure high‑quality lending for the Pailin branch.

Key responsibilities

• Solicit existing and new clients in line with small business loan policies to secure loan disbursements.
• On‑board new loans, explain loan types and credit options, and collect required documentation.
• Conduct credit investigations, evaluate financial status, property values and repayment capacity.
• Perform site visits during assessment and regular visits to existing customers to monitor collateral and develop relationships.
• Follow up delinquent clients promptly and refer cases to the supervisor.
• Register title deeds with local authorities to secure legal ownership evidence.

Required profile

• High school diploma or bachelor’s degree in finance, banking, accounting or related field.
• At least one year of experience in banking or financial services with a strong loan‑granting track record.
• Basic knowledge of branch operations, regulations, credit risk management and loan procedures.
• Fluent in Khmer and English, with good sales, customer service and problem‑solving abilities.

Required skills

• Proficiency in Microsoft Office.
• Ability to use the bank’s proprietary software for loan processing.