Operations Manager

About the role

The Operations Manager will lead daily restaurant and back‑of‑house activities in Phnom Penh, ensuring smooth, efficient and customer‑focused service. This full‑time, on‑site position works closely with leadership to drive operational excellence and support a high‑performing workplace.

Key responsibilities

• Oversee daily restaurant and back‑of‑house operations.
• Manage staff scheduling and supervise performance.
• Support training initiatives to maintain quality standards.
• Monitor inventory, supply‑chain activities and cost control.
• Implement process improvements and operational policies.
• Coordinate with cross‑functional teams and track key performance indicators.
• Address operational issues promptly to ensure safety and compliance.

Required profile

• Strong operations management skills, including process optimization and performance monitoring.
• Experience leading staff, developing teams and fostering employee engagement.
• Capability in inventory management, basic budgeting and cost control within food and beverage operations.
• Excellent communication, problem‑solving and decision‑making abilities.
• Ability to work on‑site in Phnom Penh with flexibility for peak business hours.
• Prior experience in hospitality, restaurant or food & beverage operations management is highly beneficial.
• Bachelor’s degree in Business, Hospitality Management or related field, or equivalent practical experience.
• Familiarity with health, safety and compliance standards relevant to food and beverage operations.
• Must be a Cambodian national.