Network Support Engineer

About the role

Airlines is looking for a skilled and experienced Network Support Engineer in Phnom Penh. The role covers the design, implementation and maintenance of the company's network infrastructure, keeping it reliable, secure and performing well, while working closely with other IT teams, vendors and end-users.

Key responsibilities

• Design, implement and maintain the network infrastructure, ensuring high availability, scalability and security.
• Manage network security measures such as firewalls, intrusion detection systems and VPNs.
• Provide 2nd and 3rd tier support to end users and troubleshoot network issues quickly.
• Collaborate with server, desktop and other ICT teams and vendors on projects.
• Troubleshoot and repair switches, routers and wireless access points to minimise downtime.
• Monitor network performance and security with diagnostic and analysis tools, and run proof-of-concept evaluations of new solutions.
• Document configurations, changes and procedures, and stay current with industry trends.

Required profile

• Bachelor's degree in Computer Science, Information Technology or a related field.
• At least 3 years of experience as an infra network or ICT network engineer or in a related role.
• Good command of written and spoken English.
• Ability to keep confidential information and sensitive matters discreet.
• Strong teamwork and service-oriented attitude.

Required skills

• Computer technical support expertise.
• Network diagnostic, monitoring and analysis tools.
• Solid understanding of network operating systems.
• Background in network administration and architecture.