Operation Documentation Specialist

About the role

The Operations Documentation Specialist ensures that all shipping and freight paperwork is accurate, complete, and processed in a timely manner. Working closely with shippers, carriers, and warehouse teams, the role supports smooth cargo movement from booking to delivery.

Key responsibilities

• Receive new bookings from shippers and customers and verify required brokerage documents.
• Issue release orders and communicate warehouse appointments to relevant parties.
• Track container pick‑up, record container numbers, and liaise with carriers as needed.
• Monitor cargo delivery to appointed warehouses and update status accordingly.
• Prepare House Bill of Lading (HBL) drafts in UFS and submit Master Bill of Lading (MBL) and Verified Gross Mass (VGM) to carriers or co‑loaders.
• Validate MBLs received from shipping lines or co‑loaders.
• Gather and submit required information for regulatory filings such as AFR, AMS, ISF, ACI, and e‑manifest.

Required profile

• Strong understanding of logistics and supply‑chain management principles.
• Ability to analyse data quickly and resolve operational issues.
• Excellent communication and negotiation abilities.

Required skills

• Proficiency with logistics software.
• Microsoft Excel.
• Microsoft Word.
• Microsoft PowerPoint.
• Experience using UFS for documentation.