Export Operations & Shipping Coordinator

About the role

We are looking for an Export Operations & Shipping Coordinator to manage the end‑to‑end shipping process for our international customers. The role bridges communication between Chinese‑speaking suppliers, freight forwarders and internal teams to ensure timely and compliant deliveries.

Key responsibilities

• Communicate with Chinese‑speaking suppliers, freight forwarders and customers to arrange shipments and gather required documentation.
• Prepare, verify and file shipping documents such as invoices, packing lists and delivery notes.
• Ensure goods are packed, labeled and dispatched in line with customer specifications and regulatory standards.
• Coordinate with warehouse and production teams to synchronize shipment schedules.
• Track shipments, monitor status and resolve any logistics or documentation issues that arise.
• Maintain compliance with local and international customs and shipping regulations.

Required profile

• Minimum 2 years of experience in shipping or logistics, preferably within a manufacturing environment.
• Fluent Mandarin Chinese for effective communication with Chinese stakeholders.
• Strong understanding of shipping documentation, processes and relevant regulations.
• Proficiency with Microsoft Office (Excel, Word) and familiarity with ERP systems.
• Excellent organizational abilities and capacity to work under pressure.

Required skills

• Microsoft Excel
• Microsoft Word
• ERP system usage