Branch Operations Manager

About the role

Automotive Business Career, which supports organizations selling, servicing and managing vehicles and related products, is hiring a full-time, on-site Branch Operations Manager in Mean Chey. The manager oversees day-to-day branch operations so that service delivery is smooth and efficient.

Key responsibilities

• Coordinate workflow, manage staff schedules and monitor performance
• Manage inventory and stock levels, and supervise customer service activities
• Ensure branch procedures follow company policies, quality standards, sales targets and safety regulations
• Analyze operational data, prepare reports and support budgeting and cost control
• Coach team members, resolve escalated customer issues and collaborate with other branches and departments

Required profile

• Strong branch operations management experience, including workflow coordination, performance monitoring and process improvement
• Background in the automotive industry or related fields, with knowledge of vehicle products, services or parts operations
• Bachelor's degree in Business, Management or a related field preferred; equivalent experience considered
• Ability to work on-site in Mean Chey in a fast-paced, service-oriented environment

Required skills

• Staff supervision, team leadership, scheduling and conflict resolution
• Sales target achievement and inventory management
• Data analysis using spreadsheets and CRM systems
• Excellent communication and strong organization and time management