Service Solution Manager

About the role

The Service Solution Manager will work closely with customers to understand their professional service needs and design tailored ICT solutions. The role involves building strong relationships with decision makers and driving sales across multiple regions.

Key responsibilities

• Understand customer requirements for professional services and customize optimal solutions in collaboration with supporting departments.
• Develop and maintain relationships with account decision makers and manage a short, mid, and long‑term sales pipeline.
• Achieve quantitative and qualitative sales targets, close business and report weekly, monthly and quarterly.
• Coordinate with operations to resolve delivery issues and ensure customer satisfaction.

Required profile

• Bachelor’s degree or higher in Telecom, Network or related majors.
• Experience in ICT service sales or professional service solutions (IP, Wireless, data network) across different product domains.
• Customer‑centric, self‑motivated and ambitious with strong communication and presentation abilities.

Required skills

• IP networking
• Wireless technologies
• Data network solutions

What we offer

• Competitive salary with unlimited bonus potential and full salary during the 3‑month probation period.
• Training opportunities in China (Shenzhen) and other locations such as Malaysia and Thailand.
• Benefits including 13th month salary, phone allowance, yearly health check, social security, private insurance and employee engagement activities.