Remote Customer Service Officer – Cambodia

About the role

We are seeking an entry‑level Overseas Customer Service Officer to assist Cambodia‑based customers with inquiries and after‑sales support. The role is fully remote and requires fluency in Khmer, with basic English proficiency preferred for internal communication.

Key responsibilities

• Respond to customer inquiries and provide assistance.
• Handle after‑sales support and conduct customer follow‑ups.
• Coordinate with headquarters teams and submit daily task reports on the designated platform.

Required profile

• Stable laptop and reliable internet connection.
• Strong communication skills and a customer‑oriented mindset.
• Ability to work independently and meet daily performance targets.
• Fluency in Khmer; proficiency in English or Korean (TOPIK I – Level 2) is a plus.
• Willingness to work according to Korea Standard Time, 6 days a week (approximately 48 hours).

What we offer

• Laptop subsidy after one year of continuous employment.
• Monthly incentives available after the probation period.
• Annual bonus based on KPI achievement.
• 12 days of annual leave per year.
• Salary paid in USD, converted to KRW monthly at the xe.com rate, aligned with local market standards in Cambodia.