Assistant to General Manager

About the role

This full‑time, on‑site position supports the General Manager of Nik Onsen Spa in daily operations. You will ensure smooth administrative flow, facilitate communication across departments, and help maintain the spa’s high service standards.

Key responsibilities

• Manage scheduling, document preparation, and record keeping for the General Manager.
• Handle phone calls and inquiries, coordinate meetings, and follow up on action items.
• Assist with reporting, staff coordination, and guest service standards.
• Support implementation of policies and track key activities to improve operational efficiency.

Required profile

• Strong administrative and clerical skills with attention to detail.
• Excellent communication and phone etiquette for interacting with guests, staff, and partners.
• Reliable, professional attitude and ability to work full‑time on‑site in Phnom Penh.
• Relevant diploma or degree in business, hospitality, or a related field is preferred but not mandatory.

Required skills

• Proficiency in basic computer applications such as word processing, spreadsheets, and email.
• Executive administrative assistance abilities, including report preparation and management coordination.