Head of Quality Assurance (Phnom Penh)

About the role

The Head of Quality Assurance will define and drive the QA strategy for a leading banking and financial services provider in Cambodia. Reporting to senior leadership, you will oversee both manual and automation teams to ensure product quality across high‑transaction digital platforms.

Key responsibilities

• Define and execute an organization‑wide QA strategy aligned with business goals and product roadmaps.
• Lead, mentor and grow Manual QA and Automation QA teams, fostering a quality‑first culture.
• Establish QA governance, testing standards, release quality gates and manage the full testing lifecycle.
• Drive automation adoption across web, mobile, API and micro‑services, building frameworks and CI/CD pipelines.
• Oversee performance engineering activities such as load, stress, soak and scalability testing.

Required profile

• Bachelor’s degree in Computer Science or related field (master’s preferred); MBA a plus.
• Minimum 7 years of software QA experience with proven leadership of large‑scale QA teams.
• Strong background in banking, fintech or high‑transaction digital platforms is highly preferred.
• Excellent stakeholder management, communication and ability to influence engineering culture.

Required skills

• Automation tools: Selenium, Appium, Cypress, Playwright, Karate, JMeter.
• Performance testing, load and stress testing expertise.
• CI/CD pipeline integration and automated quality gates.
• SQL and NoSQL database knowledge.
• Understanding of micro‑services, APIs, cloud‑native platforms, observability and DevSecOps practices.