Senior Quality Assurance and Deployment Officer

About the role

The Senior Quality Assurance and Deployment Officer will ensure that all products meet internal and external standards before reaching customers. This role combines quality control, testing coordination, and continuous improvement to maintain high product reliability.

Key responsibilities

• Verify that external and internal requirements are satisfied prior to product release.
• Manage inspection procedures, identify non‑conformities, and recommend corrective actions.
• Define and maintain quality standards and parameters for products.
• Conduct timely performance evaluations and provide constructive feedback.
• Coordinate and participate in product testing activities.
• Identify, analyze, and resolve bugs, defects, and recurring issues across multiple products.
• Report malfunctions to production executives for immediate action.
• Maintain accurate quality reports, statistical reviews, and related documentation.
• Perform additional duties as assigned by management.

Required profile

• Bachelor’s degree in IT, MIS, or a related field.
• 1–3 years of experience in quality assurance or a similar role.
• Strong understanding of quality assurance methodologies and standards.
• Excellent numerical ability and knowledge of data analysis/statistical methods.
• Proficiency in documentation workflows and creating user guides.
• Effective communication skills in spoken and written English.
• Ability to work independently, collaborate in a team, and handle pressure.

Required skills