Transport Operation Manager

About the role

Maersk is looking for a Transport Operation Manager to oversee daily transport activities, manage customer quotations and billing, monitor costs and lead the transport team. The role covers operational efficiency, financial monitoring and vendor management, and includes maintaining and growing an active customer portfolio.

Key responsibilities

• Act as the main point of contact for customers on all transportation matters, ensuring orders are executed according to agreements and service levels.
• Prepare and issue customer quotations and coordinate vendor quotations with the Procurement team.
• Oversee daily transport activities, including workload planning, scheduling and task allocation.
• Prepare daily reports to control revenue and cost, and generate performance reports to identify improvements.
• Manage customer billing documents and invoices (including VAT compliance) and purchase orders for vendors.
• Monitor P&L accounts, prepare accrual reports and initiate cost-saving measures.
• Provide feedback on vendor performance and recommend actions to improve service delivery.
• Lead, coach and train the transport team and foster a strong safety culture.
• Ensure compliance with safety standards and environmental regulations.
• Maintain and grow the active customer portfolio (e.g. ANYU Bags, AU Chau Fashion and Cosmetics, Jaspal Fashions, Mitra Adiperkasa, SIKA, YI DA Manufacturer, Polysound, ACFC Cambodia).

Required profile

• Bachelor's degree, preferably in Logistics, Supply Chain or Transportation.
• Minimum 7 years of experience in logistics/transport operations, including at least 3 years in a similar managerial role.
• Fluent English (reading, writing and speaking); business correspondence writing preferred.
• Able to read and interpret P&L reports.
• Strong leadership and people management skills.

Required skills

• Proficiency in Microsoft Excel, PowerPoint and Word.
• Working knowledge of transport management systems (e.g. OTM), loading instructions, delivery notes and transport procedures.