Supervisor, Quality Laboratory

About the role

The Supervisor – Quality Laboratory will lead all laboratory activities at ISI STEEL, ensuring accurate testing, validation, and analysis of raw materials, in‑process products, and finished goods. This position is essential for maintaining compliance with ISO, JIS, ASTM standards and supporting the company’s quality assurance framework.

Key responsibilities

• Oversee daily laboratory operations, including sample receipt, testing, and reporting.
• Ensure laboratory equipment is calibrated, maintained, and ready for use.
• Manage and develop laboratory staff, assigning tasks and monitoring performance.
• Collaborate with Quality Assurance, production, and suppliers to drive continuous improvement.
• Resolve quality‑related issues and provide technical insights for decision‑making.
• Maintain documentation and compliance with industry standards and regulatory guidelines.

Required profile

• Bachelor’s degree in Chemistry, Metallurgy, Materials Science, Industrial Engineering or a related field.
• Minimum 5 years experience in quality laboratory operations, with at least 2 years in a supervisory role.
• Relevant certifications (e.g., Certified Quality Engineer, Total Quality Management) are an advantage.
• Fluency in English and Khmer (written and spoken); Chinese or Vietnamese a plus.

Required skills

• Strong knowledge of laboratory workflows for material testing, validation, and analysis.
• Experience with ISO, JIS, ASTM standards and advanced testing methods for structural steel, hot‑dip galvanized products, and building materials.
• Proficiency in operating, calibrating, and maintaining laboratory equipment.
• Familiarity with quality control tools such as Statistical Process Control (SPC), Root Cause Analysis (RCA), and Failure Mode and Effects Analysis (FMEA).