Research and Development Supervisor

About the role

The Research and Development Supervisor will lead market research, concept development, and business strategy initiatives for retail and non‑fuel businesses, ensuring new opportunities are identified and implemented.

Key responsibilities

• Conduct market studies, benchmarking and feasibility analyses to uncover trends, customer needs and competitive gaps.
• Develop new retail concepts, formats, products and revenue streams, and build business cases covering market potential, investment, profitability and risks.
• Review performance of existing businesses, propose improvements to assortment, pricing, layout and promotions, and lead R&D projects from idea through rollout.
• Prepare regular reports and presentations for senior management and track KPIs related to product performance, customer satisfaction and market competitiveness.

Required profile

• Bachelor’s degree in Business Administration, Marketing, Economics or related field (Master’s preferred).
• 3–5 years of experience in retail research, product development or business strategy, preferably in convenience store or FMCG sector.
• Strong analytical, problem‑solving and communication skills.

Required skills

• Proficiency with data analysis tools.
• Proficiency with presentation software.