Medium Business Loan Supervisor

About the role

The Medium Business Loan Supervisor works at the Phnom Penh branch (three posts) to identify lending targets and deliver the assigned loan targets for the medium loan team. The supervisor ensures loan assessments follow credit policies, involves the team in credit assessment from start to finish, and leads the team to achieve targets while maintaining a high-quality loan portfolio.

Key responsibilities

• Supervise medium business loan personnel and monitor team activities such as schedules, duties, coaching and performance reviews.
• Promote the bank's medium business loan products, including customer orientation, and conduct site visits to verify collateral and detect fraud.
• Manage late payments and defaults, working with the loan recovery team to recover loans.
• Drive the team to meet performance targets through regular pipeline meetings and follow up on each loan officer's productivity.
• Meet clients with loan officers to explain loan late penalty clauses and report loan product status and team issues to the line manager.
• Give constructive feedback, resolve complaints and routine issues, and act as a role model in the team.

Required profile

• Bachelor's degree in finance and banking, accounting or a relevant field.
• At least three years of experience in banking and financial services, with a strong track record in granting loans, preferably in business banking.
• Demonstrated team leadership and management.
• In-depth knowledge of branch operations, credit granting and credit risk management.
• Ability to speak Khmer and English; proficiency in Microsoft Office and the bank's software.