Head of Workshop

About the role

The Head of Workshop is a full‑time, on‑site position in Phnom Penh responsible for overseeing daily workshop operations, ensuring high‑quality vehicle diagnostics, repairs and parts replacement.

Key responsibilities

• Plan, assign and monitor work orders, supervising technicians to guarantee timely completion of services.
• Verify that safety, quality control and maintenance procedures are followed and coordinate with parts and customer service teams.
• Review job estimates, support accurate invoicing and drive continuous process improvement.
• Train, mentor and manage performance of workshop staff while maintaining workshop cleanliness and safety standards.

Required profile

• Strong experience in automotive workshop management, including supervision of technicians.
• Solid technical knowledge of vehicle diagnostics, mechanical and electrical repairs.
• Proficiency in planning, scheduling and workflow management to optimise turnaround times.
• Effective communication and leadership skills with a customer‑focused mindset.
• Relevant technical or vocational qualification in automotive engineering; additional certifications are an asset.

Required skills

• Vehicle diagnostics
• Mechanical repairs
• Electrical repairs
• Use of workshop tools and equipment
• Automotive service management systems (basic proficiency)