Customer Engagement Executive
Digmarit Ltd
Job description
About the role
We are seeking a Customer Engagement Executive to serve as the primary point of contact for our clients, ensuring they receive timely information and support. The role focuses on building lasting relationships through proactive communication and assistance.
Key responsibilities
- Communicate with customers via phone and messaging platforms.
- Provide clear information about services, features, and updates.
- Address customer questions, objections, and concerns.
- Support marketing initiatives and conduct online research as needed.
- Record and monitor daily performance metrics using Excel or Google Sheets.
Required profile
- Fluent in Khmer and English (minimum B1 level).
- Confident PC user with basic spreadsheet proficiency.
- Previous experience in customer service or communication is advantageous.
Required skills
- Excel
- Google Sheets
What we offer
- Salary of $800 per month plus KPI bonuses.
- Training and professional development.
- Opportunities for career growth within a long‑term position.
- Friendly international team environment.
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Published 1 month ago
Expires 3 weeks from now
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Digmarit Ltd
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