Call Center Night Shift (Chinese Speaking)
LiMi Apex Worklife · Phnom Penh
Job description
About the role
This full‑time, on‑site position in Phnom Penh handles inbound and outbound calls during night hours, providing support in Chinese and other languages as needed.
Key responsibilities
- Answer and place calls, responding to customer inquiries accurately.
- Document interactions and follow standard scripts and procedures.
- Escalate complex issues to the appropriate team.
- Maintain performance targets and professional service quality.
Required profile
- Strong customer‑facing abilities and clear spoken/written Chinese.
- Ability to work night shifts on‑site with reliable attendance.
- Calm, professional demeanor when handling high‑volume or challenging calls.
- Prior experience in customer service or call centres is a plus.
Required skills
- Solid computer literacy and basic proficiency with office software.
- Experience with data entry tools and call management systems.
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Published 11 hours ago
Expires 1 month from now
10 views · 0 interested
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LiMi Apex Worklife
Phnom Penh
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