Assistant Manager, Human Capital

About the role

The Assistant Manager, Human Capital will support the HR function by coordinating recruitment, onboarding, employee relations, performance management, training, payroll, and benefits administration. This role ensures HR processes align with industry regulations and company policies while fostering a positive workplace culture.

Key responsibilities

• Coordinate job postings, screen resumes, conduct initial interviews, and shortlist candidates.
• Manage onboarding documentation and facilitate new‑hire orientation sessions.
• Assist the Line Manager with employee grievances, conflict resolution, and maintaining a positive work environment.
• Serve as the primary contact for employee queries on HR policies, benefits, and work conditions.
• Support performance management processes, including appraisals, goal setting, and tracking progress.
• Organize training programs, workshops, and seminars relevant to the insurance sector.
• Assist with payroll processing and ensure accurate, timely payments.
• Coordinate employee benefits in line with company terms and conditions.
• Maintain compliance with labor laws, industry regulations, and internal policies.
• Prepare HR metrics reports on turnover, hiring, attendance, and other key indicators.
• Update employee records in the HRIS and ensure confidentiality.
• Support health and safety policy implementation and employee engagement activities.

Required profile

• Bachelor's degree in Human Resources, English literature, Public Relations, or a related field.
• Strong communication and interpersonal abilities.
• Knowledge of labor laws and HR best practices.
• Ability to manage multiple tasks, prioritize effectively, and work under pressure.

Required skills

• Proficiency in MS Office.
• Experience with HRIS (Human Resource Information System) platforms.