Senior Quality Controller – Garments & Accessories
ZANDO GROUP · Phnom Penh
Job description
About the role
As the Senior Quality Controller, you will lead quality assurance and quality control activities across garment production processes to ensure products consistently meet company quality standards and customer expectations. You will work closely with the Merchandising Manager and collaborate with various departments to integrate quality control throughout the company's operations.
Key responsibilities
- Lead and conduct product inspections throughout the production cycle, including pre‑production, inline, and final inspections.
- Develop, implement, and continuously improve quality control standards, procedures, and inspection guidelines.
- Monitor garment quality performance, analyze data to identify trends, root causes, and improvement opportunities.
- Investigate quality issues, defects, and customer complaints and ensure timely corrective and preventive actions.
- Collaborate with Merchandising, Production, Sourcing, and Supplier teams to communicate and achieve quality requirements.
- Conduct supplier and factory quality assessments and provide improvement recommendations.
- Train, coach, and mentor junior Quality Controllers and production teams on quality standards.
- Prepare and present quality reports, KPIs, and improvement plans to management.
Required profile
- 4‑5 years of experience in quality control or inspection for garments, especially bags and shoes.
- Strong knowledge of garment construction, fabric inspection, measurement standards, and quality assurance methodologies.
- Excellent analytical, problem‑solving and root‑cause analysis abilities.
- Proficiency in Microsoft Office, especially Excel and reporting tools.
- Good command of written and spoken English.
- Ability to work independently, prioritize multiple tasks and perform under pressure.
Required skills
- Garment construction knowledge
- Fabric inspection
- Measurement standards
- Quality assurance methodologies
- Root‑cause analysis
- Microsoft Excel
- AQL standards
- Quality auditing
What we offer
- Annual bonus
- Employee discount
- Birthday package
- NSSF and seniority pay
- Additional benefits
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ZANDO GROUP
Phnom Penh