QC Coordinator (WIP Tracker)

About the role

A proactive and organized QC Coordinator / WIP Tracker is sought to support the Quality team by managing quality records, inspection schedules, production tracking and reporting. The role ensures inspection activities, approvals, corrective actions and shipment status are accurately tracked and shared with stakeholders.

Key responsibilities

• Maintain quality databases, trackers and records such as customer complaints, factory assessments, claims and training records.
• Track PPS, Size Set and TOP approvals and production readiness status.
• Issue meeting minutes and follow up on action plans and their closure.
• Manage inspection calendars, bookings, schedules and workload coordination.
• Maintain daily WIP tracking and escalate production or inspection delays.
• Track RCA/CAPA implementation and factory improvement projects.
• Prepare management reports, KPI dashboards and quality performance summaries.
• Update shipment status and support timely shipment release.

Required profile

• Diploma or Bachelor's degree in Business Administration, Textile/Garment, Industrial Engineering, Supply Chain, Quality Management or a related field.
• Minimum 2-5 years of experience in QA/QC coordination.
• Strong organizational and follow-up skills, able to manage multiple trackers and deadlines.
• Good analytical skills and attention to detail.
• Strong written and verbal English and Cambodian; Chinese is a big plus.
• Ability to work with factories, QA/QC teams and cross-functional stakeholders.
• Preferred: garment, textile or sourcing industry experience, and familiarity with AQL inspections, CAPA tracking and production lifecycle management.

Required skills

• Microsoft Excel and PowerPoint
• Reporting tools