Senior Manager, Internal Control and Quality Assurance

About the role

The Senior Manager, Internal Control and Quality Assurance will lead the development and maintenance of a risk‑based branch compliance QA programme. The role ensures that the bank’s internal control framework aligns with regulatory requirements and oversees the QA staff to mitigate compliance risks.

Key responsibilities

• Develop and maintain a risk‑based branch compliance QA plan, defining testing frequency, scope and coverage based on risk profiles and regulatory mandates.
• Identify high‑risk branches, products and processes that require enhanced QA and prudential review.
• Perform periodic assessments of branch risk trends and adjust the testing and monitoring plan accordingly.
• Establish QA/internal control principles, testing methodology, sampling standards, documentation and reporting requirements.
• Ensure the QA framework complies with applicable laws, NBC, AML/CFT regulations, internal policies and the bank’s risk appetite.
• Supervise the Assistant Manager, Branch Quality Assurance and other internal control staff, providing direction and guidance.
• Identify control weaknesses and regulatory gaps, offering practical recommendations to strengthen controls.
• Analyse recurring compliance findings and propose preventive measures to improve processes and avoid repeated non‑compliance.
• Consolidate QA results, prepare periodic reports for the Head of Compliance and relevant management committees.

What we offer

• Competitive remuneration package.
• Opportunities for career growth and personal development.