Senior Business and Quality Assurance Officer

About the role

The Senior Business and Quality Assurance Officer will lead risk and compliance initiatives, ensuring that business processes are robust, efficient, and aligned with regulatory standards. This role works closely with multiple departments to embed best practices and safeguard the organization’s operational integrity.

Key responsibilities

• Identify, assess, and prioritize risks associated with business processes.
• Develop and implement risk mitigation strategies to ensure business continuity and compliance.
• Conduct regular business assurance checks of operations and service quality against internal policies, industry standards, and regulatory requirements.
• Prepare and present reports and findings to stakeholders and senior management.
• Analyze existing processes to pinpoint improvement opportunities and implement efficiency‑enhancing solutions.
• Design, implement, and monitor internal controls to prevent errors, fraud, and non‑compliance.
• Provide guidance, training, and support to staff on compliance, risk management, and internal control procedures.
• Coordinate business support projects as assigned.

Required profile

• Bachelor’s degree in Accounting, Finance, or a related field.
• Minimum 3 years of experience in business assurance, internal auditing, or a related discipline.
• Strong analytical, problem‑solving, and organizational abilities.
• Excellent attention to detail and high ethical standards.
• Effective communication and interpersonal skills.
• Ability to work independently and manage multiple priorities.

Required skills