Sales & Marketing Manager

About the role

The Sales & Marketing Manager leads and develops the Sales & Marketing Department, drives business growth, achieves sales targets and expands the company's market presence. The role covers strategy, new business opportunities, client relationships, promotion of facility management services and leading a high-performing sales team. It reports to the Branch General Manager.

Key responsibilities

• Develop and execute sales and business development strategies to reach revenue and growth targets.
• Identify and acquire new customers while keeping strong relationships with existing clients.
• Promote facility management services and provide solution-based proposals.
• Lead sales, marketing and customer engagement activities to strengthen brand awareness.
• Manage the sales pipeline, prepare quotations and proposals and negotiate contracts.
• Conduct market research and competitor analysis to spot new opportunities and industry trends.
• Drive customer retention, contract renewals, cross-selling and upselling.
• Coordinate with internal departments for successful project implementation and customer satisfaction.
• Prepare sales forecasts, performance reports and business development plans.
• Support new services, partnerships and strategic business opportunities.

Required profile

• Bachelor's degree in Business Administration, Marketing, Management or a related field.
• Proven experience in sales, business development or marketing.
• Experience in Facility Management, Building Maintenance, Construction, Real Estate or related industries is an advantage.

Required skills

• Strong communication, negotiation and presentation skills.
• Good command of English, spoken and written.
• Leadership, analytical and relationship-building abilities.