Relationship Director

About the role

ATFX is seeking a senior Relationship Director to lead its Relationship function in Cambodia. The role reports to senior management and is responsible for driving client acquisition, conversion, retention and revenue growth while ensuring high standards of service and compliance.

Key responsibilities

• Provide strategic direction and overall leadership to the Relationship function.
• Lead, manage, and evaluate the performance of Relationship Team Leaders.
• Develop and implement strategies to achieve departmental business and revenue objectives.
• Establish, monitor, and review team KPIs and performance targets.
• Provide guidance and coaching to Team Leaders to enhance team performance and productivity.
• Analyze departmental performance and identify opportunities for improvement and business growth.
• Oversee client acquisition, conversion, engagement, and retention initiatives.
• Maintain and develop relationships with key and VIP clients.
• Support the recruitment, training, and development of Relationship Officers and Team Leaders.
• Collaborate with Marketing, Compliance, and other relevant departments to support business objectives and ensure regulatory compliance.
• Develop new business opportunities through professional networks and strategic partnerships.
• Represent the company at financial exhibitions, seminars, networking events, and other business activities.
• Prepare regular performance reports and provide business updates and recommendations to senior management.

Required profile

• 5+ years of experience in sales, relationship management, or business development.
• Proven experience in the Forex, banking, or financial services sector.
• Experience in team leadership and performance management.
• Strong knowledge of client acquisition, sales conversion, and relationship management.
• Proven ability to achieve sales targets and KPIs.
• Strong communication, negotiation, and interpersonal skills.
• Experience managing VIP or high‑value clients is an advantage.
• Established professional network and business development skills.
• Good understanding of financial products and the financial services industry.
• Fluent in English; additional languages are an advantage.
• Strong leadership, strategic thinking, and problem‑solving skills.

What we offer

• Competitive base salary.
• Unlimited commission incentives.
• Opportunities for career advancement into senior and regional leadership roles.
• Potential to work with ATFX’s 24 offices worldwide.
• Opportunities for overseas travel and participation in international financial events.
• Professional and collaborative international working environment.
• Ongoing training and professional development in financial products and business management.
• Modern and well‑equipped office environment.
• Annual local and overseas company trips.
• Full benefits in accordance with Cambodian labour law and company policy.