People Experience Manager

About the role

IDP, a global leader in international education services operating in more than 50 countries, is hiring a People Experience Manager in Cambodia. The role drives all people-related matters and implements People Experience (PX) initiatives and policies at operational and strategic level, working closely with the Country Director, Regional PX Director, Country Leadership Team and PX teams in regional and global offices. It covers the three business units: Student Placement, IELTS and English Language Teaching, and support functions.

Key responsibilities

• Partner with the Country Director, Regional PX Director and Country Leadership Team to develop people strategies supporting business growth and an exceptional employee experience.
• Advise leaders on workforce planning, talent management, organisational design, employee relations, performance management, succession planning and change initiatives.
• Lead the employee lifecycle, from recruitment and onboarding through development, engagement, performance management, career progression and offboarding.
• Foster an inclusive, high-performing culture through engagement, recognition, wellbeing and communication initiatives.
• Lead talent acquisition, compensation and benefits, including annual reviews, benefits administration, market benchmarking and reward programmes.
• Drive learning and development and oversee HR operations, including HRIS administration, employee records, payroll inputs, reporting and data integrity.
• Ensure compliance with Cambodia labour legislation, statutory requirements, company policies, governance standards and visa/work permit processes.
• Use people data to inform business and talent decisions, partner with regional and global stakeholders, and champion continuous improvement.

Required profile

• 7-10 years of progressive HR experience, including at least 5 years leading a country HR/PX function or a senior HR leadership role.
• Bachelor's degree in Human Resources, Business, Management or a related field.
• Experience in a multinational, matrix organisation and across talent acquisition, employee relations, performance management, L&D, compensation and benefits and HR operations.
• Experience managing HR systems, people data, reporting and process improvement.
• Fluency in both Khmer and English.

Required skills

• Strong knowledge of Cambodia labour legislation and HR best practices.
• Business partnering, stakeholder management and the ability to influence and coach.
• Analytical and problem-solving skills, and excellent communication and interpersonal skills.