Head of ABA PayWay Product

About the role

ABA Bank is hiring a senior leader to manage and scale PayWay, an all-in-one payment solution serving merchants across online, in-store and social commerce. The role acts as the "CEO" of the solution, owning strategy, product development, commercial growth, integrations and operational excellence. You will lead a cross-functional team of about 50 to 60 people across product development, merchant acquisition and partnerships, and integration and delivery. The position is based at the head office in Phnom Penh.

Key responsibilities

• Set the direction and operating plan, driving performance through clear KPIs and disciplined execution.
• Lead product vision, roadmap and delivery across modules such as Online Checkout, Static QR, POS, Invoicing, Payment Links, Subscriptions/Recurring Payments, Pay-out, Split Bill, e-Commerce enablement and Agentic Commerce.
• Identify and apply AI-agent based flows to improve merchant and customer experiences, operational efficiency and product differentiation, while tracking global trends and turning them into features and experiments.
• Drive merchant acquisition and retention across enterprise, SME and micro-retail segments, and build and manage strategic partnerships with platforms and technology providers.
• Improve merchant onboarding and integration journeys (APIs/plugins), ensure service reliability and strengthen operational processes and SLAs.
• Work closely with internal product and technology teams and partner with Marketing on go-to-market execution and merchant activation.

Required profile

• 8+ years of experience in payments, fintech, acquiring/payment gateways, digital commerce or related fields.
• Proven leadership of cross-functional teams across product, technology delivery and commercial growth.
• Strong track record of scaling a product or platform with measurable outcomes (growth, adoption, revenue).
• Experience working in regulated environments covering security, data protection and risk/compliance.