Card Schemes Product Manager

About the role

The Card Schemes Product Manager manages and coordinates digital banking initiatives related to card payment schemes and payment networks, including Visa, Mastercard, UnionPay International, JCB and other partners. The role covers scheme-related initiatives across issuing and acquiring, acting as a bridge between external scheme partners, internal digital product and technology teams, and the bank's card and merchant business stakeholders. It is based at the Head Office in Phnom Penh.

Key responsibilities

• Act as the main coordination point for card scheme initiatives and manage end-to-end delivery of scheme-related digital banking projects, from planning and requirements to testing, certification, launch readiness and post-launch support.
• Work with digital product owners to turn card and merchant business needs into digital features, user journeys and delivery plans.
• Collaborate with the Card and Merchant Division on business requirements, product priorities, scheme obligations and service expectations.
• Coordinate with product teams, operations, compliance, risk, legal, finance, customer support, card operations and merchant support, and facilitate communication with payment scheme partners.
• Translate scheme requirements, mandates and technical specifications into clear business, product and implementation requirements.
• Support digital card services such as card controls, authentication, tokenization, merchant acceptance, online and in-store payments and payment gateway capabilities.
• Maintain project documentation, identify risks and blockers, and track performance, customer experience and partner feedback to drive improvements.

Required profile

• Bachelor's degree in Business, Banking, Finance, Information Technology or a related field.
• Minimum 5 years of experience in card products, payment schemes, payment processing, fintech or a related area.
• Experience managing payment-related projects, product implementations, partner integrations, technical enablement or scheme certification.
• Familiarity with scheme rules, mandates, compliance, certification, dispute handling, fraud controls and card security standards.
• Strong project management, stakeholder management, documentation and communication skills; good command of written and spoken English.

Required skills

• Strong understanding of card payment schemes and networks such as Visa, Mastercard, UnionPay International and JCB.
• Practical knowledge of card issuing and merchant acquiring business models.
• Knowledge of card payment technologies: authorization, clearing, settlement, tokenization, 3D Secure, digital card services, card controls, payment gateways and merchant acceptance.