Community & Content Creator

About the role

The Community & Content Creator produces high-quality content for all brands and manages and responds to comments and inbox messages on all brand social media pages in a timely and professional way. The role covers engaging digital content, online community management and creative ways to connect with consumers across social media platforms.

Key responsibilities

• Create engaging video, photo and digital content for assigned brands, especially non-alcohol brands
• Handle end-to-end content production: planning, filming, editing, caption writing and publishing
• Act as host, MC or voice-over talent for brand videos, campaigns and digital productions
• Collaborate with the Digital Marketing Executive to plan and run social media activity on Facebook, Instagram, TikTok and other platforms
• Manage and reply to comments, inquiries and messages on all brand social media channels
• Monitor audience feedback and help improve brand interaction
• Stay up to date on social media trends, viral formats, platform updates and new digital practices
• Identify opportunities to improve content performance and engagement, and perform other tasks assigned by the manager

Required profile

• Bachelor's degree in Marketing, Communications, English, Digital Media or a related field
• Minimum 1-2 years of experience in content creation, social media management, digital marketing or a related position
• Experience in video production, brand communication or social media campaigns is preferred
• Ability to create engaging short-form video content for social media
• Comfortable in a dynamic, fast-changing environment and willing to travel locally and internationally for events, campaigns and content production