Senior Gateway Assistant

About the role

UPS is seeking a Senior Gateway Assistant to support fast‑paced package handling and ramp operations while ensuring strict aircraft safety standards. The role combines hands‑on manual labour with essential administrative tasks, offering daily interaction with customers, shipment tracking, and data verification.

Key responsibilities

• Perform physical package handling inside the warehouse and on the active ramp.
• Execute manual labour tasks while adhering to aircraft safety protocols.
• Respond to customer inquiries, process shipping orders, and track shipments.
• Enter and verify shipping data in Excel/Word documents.
• Prepare operational reports and maintain accurate departmental documentation.
• Carry out ad‑hoc physical and administrative duties assigned by management.

Required profile

• Secondary school education or higher.
• Fluent written and spoken English.
• Physically fit, detail‑oriented and eager to learn.
• Reliable team player able to work shift rotations (5‑day week, Monday‑Sunday).
• Immediate availability is preferred.

Required skills

• Basic proficiency in Microsoft Excel.
• Basic proficiency in Microsoft Word.

What we offer

• Permanent employment with UPS.
• Shift‑based schedule providing flexibility.
• Inclusive workplace free from discrimination and harassment.