Receptionist – Front Office Guest Services

About the role

We are looking for a friendly and professional Receptionist to be the first point of contact for our guests. You will manage the front‑office environment, ensure a welcoming atmosphere, and support smooth daily operations.

Key responsibilities

• Standby in the front office and greet guests with a high level of hospitality.
• Welcome and serve visitors in the waiting area, maintaining comfort and safety.
• Keep the waiting zone clean, orderly, and pleasant.
• Register guest names, maintain accurate logs, and prepare monthly reports.
• Answer telephone calls courteously, ensuring callers feel valued.
• Handle guest complaints promptly and professionally.
• Manage appointments and meetings via phone, email, and in person.
• Take messages and relay them to the appropriate guests.
• Maintain confidentiality of all customer information.
• Perform additional tasks assigned by the supervisor or manager.

Required profile

• Minimum of 1 year of professional experience in a similar front‑office or hospitality role.
• Good communication and administrative abilities.
• Moderate proficiency in English.
• Strong teamwork, interpersonal skills, and initiative.
• Flexibility and a strong commitment to the role.

Required skills

What we offer

• Annual bonus
• NSSF and seniority benefits
• Birthday packages
• Employee discount