Core Banking Technical Specialist

About the role

The Core Banking Technical Specialist provides day‑to‑day technical support for the bank’s core banking platform, ensures the system remains up‑to‑date, and works closely with vendors and internal teams to maintain stability and performance.

Key responsibilities

• Provide support for technical issues and follow up on vendor assistance.
• Maintain the system with the latest patches and updates.
• Address EOC (Emergency Operations Center) issues and implement permanent fixes.
• Support system upgrades, new feature testing, and apply fixes/patches.
• Adhere to internal policies and procedures and keep incident and problem records for the IT & Risk department.
• Assist with relevant developments assigned by management.
• Support third‑party integration and core banking infrastructure matters.
• Participate in Core Banking project implementations and advise business stakeholders on optimal processes aligned with Flexcube technical aspects.

Required profile

• Bachelor’s degree in Information Technology, Computer Science or a related field.
• 2‑3 years of experience working with the Flexcube Core Banking System.
• Understanding of daily IT operations and their business impact.
• Experience dealing with external MOS and consultants.
• Awareness of both functional and technical aspects of Flexcube.
• Experience integrating third‑party systems with core banking solutions.

Required skills

• Flexcube Core Banking System
• Core Banking infrastructure
• Third‑party system integration
• Patch and upgrade management
• Incident and problem record keeping