Vietnamese Quality Assurance Lead (Remote Contractor)

About the role

We are looking for a Vietnamese Quality Assurance Lead to oversee the quality, consistency, and trainer performance of Vietnamese AI training projects. This hourly, remote contractor position will involve reviewing AI‑generated Vietnamese content, providing precise feedback, and ensuring that all contributors meet the required standards.

Key responsibilities

• Spot‑check Vietnamese items, identify quality issues, and provide feedback through direct messages.
• Communicate updates, new guidelines, and workflow changes to trainers and QAs via Discord.
• Answer trainer/QA questions on wording, tone, cultural context, diacritics, and edge cases.
• Activate and re‑engage inactive contributors, track follow‑ups, and flag availability concerns.
• Create and maintain project documentation such as style guides, FAQs, quality notes, and onboarding materials.
• Conduct onboarding and training calls to explain project expectations, rubrics, and Vietnamese‑specific style requirements.
• Ensure consistent application of Vietnamese language guidelines across all trainers and QAs.

Required profile

• Fluent in Vietnamese and English with excellent written communication skills.
• Strong attention to detail and ability to evaluate content for accuracy, fluency, grammar, tone, and cultural appropriateness.
• Experience managing quality workflows for remote teams.
• Ability to provide clear, structured feedback and documentation.

Required skills

• Vietnamese language proficiency
• English language proficiency

What we offer

• Flexible remote work with an hourly contract.
• Opportunity to contribute to leading AI models used by major AI companies.
• Access to future AI training projects through our expert network.