Student Engagement & Support Manager

About the role

ICS International School is seeking a Student Engagement & Support Manager to develop and implement programs that boost student wellbeing, participation, and school spirit. The role combines leadership of Teaching Assistants with the coordination of co‑curricular activities, ensuring a vibrant and inclusive campus environment.

Key responsibilities

• Supervise, schedule, and monitor Teaching Assistants (TAs) across lessons, recess, lunch, field trips and school events.
• Provide TAs with briefing, coaching, performance feedback and capacity‑building.
• Ensure TAs adhere to safeguarding, confidentiality, health & safety and professional conduct standards.
• Design and execute annual and termly plans for student engagement, clubs, enrichment, leadership and cultural programs.
• Organise school events, celebrations, competitions, assemblies and student‑led initiatives.
• Support the Student Council, house system and other student‑led projects.
• Identify and intervene with students showing low engagement, absenteeism or social isolation, coordinating with teachers and counsellors.
• Collect student feedback to refine engagement programmes.
• Collaborate with the Digital Marketing team to produce student spotlights and short video updates.
• Prepare activity plans, reports, schedules and performance updates for the Director of Student Affairs.

Required profile

• Diploma or bachelor’s degree in education, social work or a related field.
• Experience working in a school, childcare setting, student‑focused environment or relevant volunteer work.
• Strong communication and interpersonal skills.
• Ability to manage and develop Teaching Assistants.

Required skills