Specialist, Network and Security

About the role

The Specialist, Network and Security develops and manages EZECOM's enterprise networking and cybersecurity solutions. The role works with Sales, Pre-Sales, Technical, Operations, vendors and technology partners to build competitive products, support customer solutions, drive business growth and ensure service readiness.

Key responsibilities

• Develop and manage networking and cybersecurity products, carry out market and competitor analysis, evaluate new technologies and support product roadmaps and go-to-market strategies.
• Support enterprise solutions covering LAN/WAN, routing and switching, Wi-Fi, SD-WAN, VPN, cloud connectivity, firewalls, SASE/SSE, Zero Trust, endpoint security and other cybersecurity services.
• Collaborate with Sales and Pre-Sales to assess customer needs, prepare technical proposals and solution designs, respond to RFPs/RFQs and support presentations and proof-of-concept activities.
• Coordinate with vendors and partners on product evaluation, pricing, licensing, training, certifications and commercial agreements.
• Support product pricing, costing, margin analysis, revenue tracking and opportunities to grow connectivity, cloud, managed services and cybersecurity businesses.
• Work with technical and operations teams on service documentation, implementation guidelines, support procedures and technical training, and assist with complex escalations.

Required profile

• Bachelor's degree in IT, Computer Science, Telecommunications or a related field, or equivalent practical experience.
• 2-5 years of experience in networking, cybersecurity, ICT solutions, product management, Pre-Sales or solution engineering.
• Experience in an ISP, telecommunications company, system integrator or enterprise ICT environment is an advantage.

Required skills

• Good understanding of TCP/IP, routing and switching, VLAN, BGP/OSPF, VPN, firewalls, cloud networking and cybersecurity fundamentals.
• Familiarity with SD-WAN, SASE/SSE, ZTNA and Zero Trust principles.
• Experience with Cisco, Fortinet, Palo Alto Networks, Check Point, Sophos, Juniper, Aruba/HPE or similar is an advantage.
• Certifications such as CCNA/CCNP, CompTIA Network+/Security+ or vendor-specific ones are preferred.
• Analytical, problem-solving, communication, presentation and documentation skills, with cross-team collaboration.