Senior Sales Execution Coordinator – Shipping & Logistics

About the role

We are looking for a proactive and customer‑focused Senior Coordinator – Sales Execution to support the day‑to‑day execution of sales activities and customer coverage. This role works closely with Sales, Customer Service and other internal teams to ensure customer requirements are followed up effectively, sales activities are well coordinated, and information is kept accurate and up to date.

Key responsibilities

• Support the Sales team with execution and follow‑up of sales activities and customer coverage.
• Coordinate customer requests, actions and follow‑ups to ensure timely resolution.
• Maintain accurate customer portfolio information and sales data across CRM and other internal systems.
• Assist with reviewing target customer lists and identifying potential opportunities.
• Work closely with Customer Service to coordinate customer requirements, issues and follow‑up actions.
• Assist in preparing and coordinating customer meetings, sales activities and internal discussions.
• Gather relevant customer and market feedback for the Sales team.
• Support quotations, tenders and other sales‑related documentation.
• Coordinate internally to ensure customer enquiries receive appropriate responses.
• Assist the Sales team in developing potential customer opportunities and maintaining strong customer relationships.

Required profile

• Previous experience in sales, customer service, shipping, logistics or a related field.
• Basic understanding of shipping products, logistics services and sales processes.
• Good working knowledge of MS Office and business systems; CRM experience is an advantage.
• Strong communication and interpersonal skills.
• Customer‑oriented mindset with a proactive approach.
• Good coordination, follow‑up and organisational abilities.
• Strong time‑management skills and attention to detail.
• Positive attitude and ability to collaborate effectively with different teams.
• Good command of spoken and written English.
• Ability to communicate in Chinese.
• Willingness to learn and develop knowledge of products, systems and sales processes.

Required skills

• MS Office
• CRM