Senior Officer, Operational Risk

About the role

The Senior Officer, Operational Risk is responsible for monitoring, reporting and strengthening the organization’s risk and control environment. You will work closely with the Risk and Compliance team to ensure policies are applied consistently and that operational incidents are analysed and mitigated.

Key responsibilities

• Report key risk and control indicators for departments and business units.
• Oversee implementation of policies and procedures to maintain effective controls and compliance.
• Identify potential risks and control weaknesses, providing recommendations for mitigation.
• Review financial impact of operational incidents and conduct root‑cause analysis.
• Support the design and delivery of training on operational risk and internal control.
• Perform other duties as assigned by the Head of Risk and Compliance.

Required profile

• Bachelor’s degree in Banking and Finance, Economics, Business Administration or a related field.
• At least 2 years of experience in audit, risk or a related discipline.
• Strong analytical abilities – able to define problems, collect data, and draw valid conclusions.
• Excellent interpersonal, problem‑solving and task‑prioritisation skills.
• Very good command of written and spoken English.

Required skills