Security Field Support Officer

About the role

The Security Field Support Officer will ensure DHL's shipments and assets are protected by implementing robust security policies and procedures. This role involves conducting audits, investigations, and liaising with law enforcement to mitigate risks and support the company's operational integrity.

Key responsibilities

• Uphold and enforce security policies to protect customer shipments.
• Conduct security audits and support other departments in compliance.
• Lodge police reports and coordinate with police, courts, and local authorities on criminal investigations.
• Represent DHL in court proceedings when required.
• Coordinate and support investigations of security incidents such as theft, loss, or criminal acts.
• Provide guidance to local and regional management on legal, personnel, and procedural matters.
• Perform threat assessments, advise management, and develop employee education programs.

Required profile

• Bachelor’s degree in Law, Business Administration, or a related field.
• 3‑5 years of operational experience in a similar security role, preferably within transportation or logistics.
• Fluent in spoken, written, and reading English.
• Strong analytical, negotiation, and investigative abilities.
• Excellent communication and report‑writing skills.

Required skills

• Proficiency with MS Word.
• Proficiency with Microsoft Excel.
• Proficiency with Microsoft PowerPoint.
• Competent use of Internet and Email tools.