Sales Specialist (Laboratory Equipment)

About the role

Dynamic Advanced Group is looking for a Sales Specialist (Laboratory) to sell laboratory products and build lasting relationships with customers. The role combines consultative selling with market intelligence, and in some cases includes on-site support for installation and user training.

Key responsibilities

• Learn the products in depth and share them with customers to generate interest and sales, reaching company targets and KPIs.
• Use consultative selling to understand customer needs and offer tailored solutions.
• Maintain close relationships with existing and new customers and resolve complaints by investigating problems, preparing reports and proposing solutions to management.
• Collect market information, analyse data and monitor market trends to support sales and marketing strategy and raise brand awareness.
• Study competitors, regulatory changes and industry developments, and suggest adjustments to the product portfolio.
• Communicate with the principal on product knowledge, price, market information, sales and purchase plans and product recalls.
• Work with the Sales Administration, Service Engineer and other departments to ensure smooth purchases, sales and after-sales service.
• Attend training organised by the principal and the company; sometimes give on-site support to the Service Engineer for installation and user training.
• Report daily activities, weekly plans and reports to the line manager and carry out other assigned tasks.

Required profile

• Bachelor's degree in Pharmacy, Nursing, Medicine or Biomedical Engineering.
• Intermediate English; Chinese is a plus.
• Experience as a service engineer or in medical equipment sales is preferable, but non-experienced candidates are also considered.
• Preferably experience handling laboratory machines.

Required skills

• Selling, negotiation and presentation skills.
• Conflict management, change management and work management.
• Communication, interpersonal and customer-focus skills.

What we offer

• Seniority pay of 15 days in line with labour law.
• Annual bonus and salary increments based on performance.
• Annual, sick and special leave as per labour law.
• NSSF pension fund contributions, health and occupational risk coverage.
• Private insurance coverage.
• Local and overseas training programmes.
• Employee privilege programme with discounts at partner companies such as food and beverage, gyms, hospitals and dental services.