Quality Assurance Coordinator

About the role

The Quality Assurance Coordinator works under the direct supervision of the QA Manager and the guidance of the Director of Engagement & Partnerships. The role handles internal QA functions so that the QA framework and standards are implemented effectively and efficiently, and helps maintain continuous internal quality improvement across the University of Puthisastra. It works closely with all faculties, departments and administrative units.

Key responsibilities

• Help prepare evaluation action plans with the QA Manager
• Coordinate and monitor quality assurance activities in all faculties, departments and administrative units
• Interpret and implement internal quality assurance standards
• Collect and compile statistical data on quality indicators and monitor institutional improvements
• Analyse data to identify areas for improvement in the quality system
• Prepare reports for university senior leadership and accrediting and ranking bodies
• Identify training needs and organise training interventions
• Support on-site evaluations by external providers and follow up on recommendations from internal and external assessors
• Lead and apply regional and international university rankings (e.g. AppliedHE, WURI, THE)
• Facilitate local and international accreditations

Required profile

• At least 3 years of experience in a higher education institution; IQA-related experience is advantageous
• Bachelor's degree in Educational Administration, Educational Management, Quality Assurance or similar (Master's preferred)
• Experience in IQA, internal audit, higher education administration or academic management
• Ability to communicate in both Khmer and English

Required skills

• Understanding of national and regional QA frameworks, especially ACC and AUN-QA
• Quantitative and/or qualitative data analysis (SPSS, Microsoft Excel)
• Data management and quality monitoring and evaluation tools
• Strong analytical and report-writing skills
• Knowledge of modern teaching methodologies, curriculum design and assessment
• Planning, organisational and communication skills