Operations Administrator

About the role

The Operations Administrator provides essential administrative and coordination support to the Operations Department, ensuring that site information, manpower records, schedules and reports are accurately maintained. The role involves close interaction with site supervisors, HR and other internal teams to keep daily operations running smoothly.

Key responsibilities

• Prepare and maintain daily operational documents, records, and site information.
• Coordinate manpower with site supervisors, monitor attendance, and manage replacements.
• Follow up on operational issues, collect site information, and ensure timely resolution.
• Produce daily, weekly and monthly operational reports and highlight urgent manpower risks.
• Communicate and coordinate with HR, finance, customer care and other departments on operational matters.

Required profile

• Bachelor’s degree in Business Administration, Management, Operations, HR or a related field.
• 1–2 years of experience in operations administration, customer service or a similar role, preferably in cleaning services or facility management.

Required skills

• Proficiency in Microsoft Excel for data tracking and reporting.
• Proficiency in Microsoft Word for document preparation.