Key Account Executive - Modern Trade

About the role

This role covers key accounts in the Modern Trade channel (MOFT/MONT), driving sales growth, managing day-to-day account operations and strengthening customer relationships to meet sales, distribution and visibility targets. It also includes corporate sales (B2B) and supporting the development of prestige outlets.

Key responsibilities

• Execute key account plans, commercial programs and promotional activities, and drive Corporate Sales (B2B) by managing assigned accounts and spotting incremental opportunities.
• Manage customer service levels so orders are fulfilled on time and accurately, and monitor in-store execution, availability, pricing and visibility.
• Support customer contracts and business proposals under the guidance of the Key Account Manager, and build strong relationships with key contacts and support new account onboarding.
• Monitor Direct Marketing Expenses (DME) against approved budgets and ensure PicOS implementation and compliance at outlet level.
• Coordinate with Distributor, Marketing and Operations, prepare performance tracking reports, and support Customer Business Reviews.
• Help coach and train staff, and maintain prestige outlets through proper packaging, pricing and service.

Required profile

• Bachelor's degree in business, sales/marketing or a related field preferred.
• Valid car driving licence.
• Strong interpersonal, problem-solving, analytical and organisational skills; able to work independently and in a team.
• Willingness to learn and adapt in a fast-paced environment.

Required skills

• Effective English, oral and written (Chinese is a plus).
• Good computer literacy: MS Office, Excel, PowerPoint and email.
• Sales strategy, planning and management skills.