Hotel Sales Manager

About the role

The Hotel Sales Manager will lead the sales function for both leisure and MICE segments, driving revenue growth and strengthening client relationships for NagaWorld’s hotel portfolio.

Key responsibilities

• Develop and implement sales strategies to maximise room and event revenue.
• Guide, support and train junior sales staff to achieve collective targets.
• Identify and secure new business opportunities across leisure travel and MICE markets.
• Maintain and grow relationships with key accounts and corporate clients.
• Monitor market trends, competitor activity and customer needs to uncover sales opportunities.
• Ensure compliance with NagaWorld’s standards, code of conduct and relevant industry regulations.
• Achieve individual sales targets through proactive selling and client engagement.

Required profile

• Bachelor’s degree in Sales & Marketing or equivalent.
• Minimum 5 years experience in a 4‑star or 5‑star hotel environment.
• Proven leadership and people‑management abilities.
• Strong communication, negotiation and relationship‑management skills.
• Ability to work under pressure, meet deadlines and adapt to a fast‑paced environment.

Required skills

• Proficiency with Customer Relationship Management (CRM) systems.
• Advanced knowledge of Microsoft Office suite (Excel, PowerPoint, Word, Outlook).
• Fluent English language proficiency.