Business Development Specialist - ISP

About the role

The Specialist, Business Development - ISP identifies and develops business opportunities, supports ISP product development and drives revenue growth across Internet and connectivity services. The role works closely with Sales, Pre-Sales, Product, Network, Finance, Marketing and Operations teams to build competitive solutions, pricing strategies, business cases and go-to-market initiatives.

Key responsibilities

• Identify new opportunities across Enterprise, SME, Government, Wholesale, Carrier and strategic customers, covering DIA, Business Broadband, MPLS/IP-VPN, Metro Ethernet, SD-WAN, IP Transit, Data Center and Cloud Connectivity and Managed Connectivity
• Research the market and competitors, and find ways to bundle ISP services with Cloud, Cybersecurity, Data Center and other ICT solutions
• Work with Product, Sales, Pre-Sales and Network teams to turn customer needs into product concepts, SLAs, pricing models and business cases
• Develop pricing models and prepare business cases, profitability analysis, ROI and revenue forecasts; coordinate pricing approvals with Finance and support complex commercial proposals
• Support Sales and Pre-Sales in RFP/RFQ responses, proposals and negotiations, and build partnerships with telecom operators, carriers, ISPs, data center and cloud providers and technology vendors
• Prepare sales enablement materials, product presentations and pricing guides, and run product knowledge sessions
• Help plan product launches and campaigns, and monitor revenue, pipeline, adoption, churn and profitability to recommend growth initiatives

Required profile

• Bachelor's degree in Business Administration, Telecommunications, Information Technology, Engineering, Marketing or a related field
• 2-5 years of experience in Business Development, Product Management, ISP, Telecommunications, ICT or a related industry
• Good command of Khmer and English

Required skills

• Understanding of ISP and networking technologies such as IP Networking, Fiber Optics, MPLS, Ethernet, BGP, SD-WAN, VPN, Data Center Connectivity and International Connectivity
• Knowledge of pricing, cost analysis, profit margins, business cases and revenue forecasting
• Negotiation, stakeholder management and analytical skills
• Proficiency in Microsoft Excel, PowerPoint and business reporting tools