Associate Account Management

About the role

As an Associate in Account Management you will be the primary point of contact for foodpanda’s top restaurant partners in Phnom Penh, building strong relationships and ensuring successful collaborations.

Key responsibilities

• Serve as the primary liaison for top vendors, fostering strong relationships and partnership success.
• Identify and troubleshoot problem areas, proactively addressing issues to boost loyalty and collaboration.
• Renegotiate commission and exclusivity agreements to support revenue streams and maximize profitability.
• Coordinate monthly deals and promotions with vendors to drive customer engagement and increase sales.
• Contact restaurants with high fail rates, investigate causes, and provide assistance to reduce failures.
• Collaborate across departments to improve vendor performance and resolve operational challenges.
• Participate in offline events to promote foodpanda’s brand and strengthen vendor and customer relationships.
• Provide operational and administrative support to ensure smooth business operations.

Required profile

• Bachelor’s degree in Business Administration, Management, or a related field.
• Fluent in English and Khmer, both written and spoken.
• Proven ability to serve as primary contact for business partners, ensuring strong relationships and effective collaboration.
• Experience driving sales of advertisement products by identifying vendor needs and presenting tailored solutions.
• Strategic mindset to expand the vendor portfolio and enhance business opportunities.
• Strong problem‑solving skills to resolve issues and challenges with partners and vendors.