Senior Sales Executive – Business Development & Account Management

About the role

The Senior Sales Executive will own business development, revenue generation and key customer relationships within the cargo and logistics market. This position works on‑site, collaborates closely with internal teams and guides junior sales staff to ensure strong commercial performance and seamless service delivery.

Key responsibilities

• Lead business development activities across assigned market segments, turning identified opportunities into sustainable revenue.
• Conduct market research, analyse customer needs, industry trends and competitor actions to uncover growth prospects.
• Develop and execute weekly, monthly and quarterly sales strategies aligned with revenue targets.
• Own and grow a portfolio of key customers, enhancing retention, revenue and market share.
• Manage the full sales cycle—from lead generation and proposal development to negotiation, closure and ongoing account management.
• Oversee cargo reservations, capacity assessments, bookings and coordinate customer requirements with internal and external stakeholders.
• Conduct regular client visits and strategic meetings to promote services, identify upselling opportunities and build long‑term partnerships.
• Monitor shipments, coordinate follow‑ups and resolve issues promptly to meet customer expectations.
• Take responsibility for cash collection, payment protection and financial safeguards for assigned accounts.
• Track sales performance, pipeline activity and revenue against targets, providing accurate reports to management.
• Collaborate with operations and other teams to ensure seamless execution of client requirements.
• Identify opportunities to improve sales processes, customer experience and overall commercial performance.