Senior Manager, ICT Solutions Delivery

About the role

We are seeking an experienced Senior Manager to lead end‑to‑end delivery of our ICT solutions portfolio, covering Cloud, Infrastructure, Cybersecurity, Digital Business Solutions, Connectivity and Managed Services. The role works closely with Presales, Product, PMO, customers and strategic technology partners to ensure high‑quality, profitable outcomes.

Key responsibilities

• Lead delivery across multiple ICT solution domains, aligning with customer requirements, timelines, budgets and quality standards.
• Partner with Presales and Product teams to translate requirements into scalable, tailored solutions.
• Build strong relationships with enterprise customers, strategic vendors and OEM partners through workshops and governance.
• Coach and develop two managers and their teams, optimizing performance and resources.
• Monitor portfolio performance, including profitability, SLA compliance, customer satisfaction and delivery risks.
• Drive continuous improvement and delivery excellence across all ICT verticals.

Required profile

• Bachelor’s degree in Computer Science, IT, Engineering or equivalent.
• 8–10+ years of ICT solutions delivery experience, preferably in a system integrator or technology services firm.
• 5+ years in a senior leadership role with strong technical and commercial knowledge.
• Proven experience in customer‑facing solutioning, presales collaboration, vendor/OEM management and cross‑functional leadership.

Required skills

• Cloud, Data Center, Infrastructure, Cybersecurity and Digital Solutions expertise.
• Professional certifications such as PMP, ITIL, Cloud Architect, CISSP (highly desirable).