Sales Audit Supervisor

About the role

The Sales Audit Supervisor leads and supervises the Sales Audit Team, which verifies policy compliance, identifies risks and inconsistencies and ensures the accuracy of sales reports and data across all depots and sales teams. The role acts as a key control point between sales operations and management oversight.

Key responsibilities

• Lead the planning and execution of daily, weekly and monthly sales audits across depots, sales teams and channels
• Supervise and coach Sales Auditors on audit tools, DMS systems, checklists and reporting standards
• Consolidate and review audit findings, validating that sales activities comply with SOPs and company sales policies
• Identify customer complaints or service issues linked to depot operations or sales team behaviour and escalate critical concerns to senior management
• Analyse trends in audit reports to highlight recurring problems, potential fraud, stock discrepancies or operational weaknesses
• Recommend corrective actions and work with Sales, Trade Marketing and Warehouse to improve compliance
• Develop, improve and update sales audit SOPs, forms and field audit procedures
• Prepare summary audit reports and dashboards (weekly, monthly, quarterly) with risk assessments for department heads and executives
• Follow up on previous recommendations and track the implementation rate of corrective actions

Required profile

• Bachelor's degree in Accounting, Auditing, Business Administration or a related field
• Minimum 3-5 years of experience in internal audit, sales audit or finance, including at least 1 year in a supervisory role
• Able to travel regularly to depots and field locations

Required skills

• Strong leadership, communication and coaching abilities
• Proficiency in Microsoft Excel, PowerPoint and DMS/ERP systems
• Analytical thinking, ethical standards and problem-solving mindset